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Posted in response to rock and gem mag. from stan bradley on March 15, 2012 at 23:22:03:

Re: rock and gem mag.

Something's wrong at Rock and Gem. GOOD LUCK contacting them.

I ordered a back issue and after WEEKS (8-9?) I used their customer contact e-mail and never got an answer. I then called Subscriptions and only got an answering machine. I THEN noted at their web site they publish three magazines, so I was able to contact the editor. She noted that the 'gal' that does the back issues should be 'caught up'. Other than that, the editor offered no excuse and basically didn't want to investigate or offer any solution. I then sent another e-mail demanding the return of my money. They never replied to ANY e-mail, but the magazine arrived two weeks later.

I'll NEVER use them again.

From Michael Hilt - March 21, 2012 at 00:13:00
Email:

Message: 70267



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